VERY helpful staff, always offering to be of assistance! I stayed for a week, in several different rooms, they were high quality; once there was a noisy heater, and one room needed mattresses rotated, but staff immediately took care of it. Bathrooms very new/modern. Would suggest adding railings on front stairs. They offered free refreshments, papers, and snacks/breakfasts/fruit at the office, along with the ice machine. The fridges in the rooms were VERY good, large, with real, separate freezers, so I could make my own ice cubes, too. TVs are huge, maybe a note reminding people to sign out of their Amazon accounts would be good :) But it was handy to be able to sign into mine. Very closeby to restaurants which deliver, there's a laundry service which delivers (I went there in person, it's close enough, I live in the area). Rooms on the right side of building have the river-view, very quiet. Staff always offering to help, when I had an upstairs room for one of the nights, they were offering to take my suitcase up the stairs. Housekeeping was very good, just required a request for it ahead of time. VERY helpful experience when I needed it!